Senior Executive- Logistics & Depot

Job Description

AVASO relies on the efficiency of our logistics and fulfillment centers to maintain a seamless global IT delivery chain. Our warehouse operations are the backbone of this system — supporting global inventory, dispatch, tracking, and timely updates to clients. We are currently seeking a Logistics & Depot Executive & Sr. Logistics & Depot Executive who will serve as a central point of contact for our international logistics, depot activities, inventory movements, and stakeholder communications.

The ideal candidate is highly organized, responsive, and capable of managing daily depot operations, asset tracking, and interdepartmental/client coordination with attention to timelines and SLAs.

Key Objectives of the Role

• Manage the daily operations of assigned depots and warehouses across geographies
• Monitor and maintain inventory records, bin-level accuracy, and timely dispatch logs
• Coordinate shipment activities between vendors, internal stakeholders, and global clients
• Provide real-time shipment updates to stakeholders and clients across multiple time zones
• Ensure tracking systems (ERP/ServiceNow) are updated with live status for all assets
• Review logistics documentation for customs clearance, insurance, and shipment compliance
• Liaise with freight service providers (DHL, FedEx, UPS, etc.) and ensure SLA adherence
• Ensure smooth pickup/delivery, maintain PODs and resolve any delays or exceptions
• Collaborate with engineers and depot POCs to ensure correct parts/assets are dispatched
• Drive continuous improvements in warehouse and logistics processes.

Key Responsibilities

• Maintain complete visibility over inventory flows, shortages, and aging stocks
• Daily monitoring of orders and dispatch tickets via ticketing platforms like ServiceNow
• Escalation handling for lost, delayed, or damaged shipments and root cause analysis
• Cross-functional coordination with procurement, engineers, vendors, and clients
•  Use Microsoft Excel/Power BI to track, analyze, and present warehouse performance data
• Updating the tickets over the SNOW with the real time updates.
• Ensure proper insurance, packing, labeling, and documentation for every shipment.
• Work with customs brokers in case of shipment holds, ensuring timely clearance

Skills and Qualifications

•    Minimum 1 year of experience working with AVASO.
•    Minimum 4 years of overall experience required.
•    Knowledge of international shipping regulations and customs procedures
•    Strong communication skills (written and verbal); ability to interact with global clients
•    Excellent coordination, follow-up, and multi-tasking abilities
•    Proficient in Microsoft Excel, Outlook, and basic ERP/WMS platforms
•    Strong documentation and reporting skills
•    Willingness to work in shifts to support global time zones when required

Technical/Logistical Skills

•   Inventory control and warehouse systems knowledge
•   Understanding of Incoterms, airway bills, customs duties, HS codes, etc.

•   Ability to manage third-party logistics providers and ensure SLA alignment
•   Comfortable using ticketing tools and trackers (Example: - ServiceNow & other tools)