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PMO Coordinator (IT)

Post Date:  Mar 31, 2026
Location: 

Chennai

Company:  AVASO TECH PRIVATE LIMITED

Job Title: PMO Coordinator (IT)

Team: STS Delivery & Service Management Portfolio’s

Role Overview

The PMO Coordinator (IT) supports the delivery and governance of IT projects and programs by ensuring consistent application of PMO standards, accurate reporting, and effective coordination across multiple initiatives. The role is critical in maintaining high-quality data within PMO tools, supporting governance processes, and providing clear visibility of project and portfolio performance through dashboards and reports.

Key Responsibilities

 

PMO & IT Project Support

  • Support the Program Manager in the day-to-day operation of the PMO
  • Provide coordination and administrative support to project and program managers
  • Maintain project process documentation, templates, and standards in line with PMO governance
  • Verify project artefacts (charters, plans, RAID logs, resourcing) are complete and up to date through project audits

Planning, Tracking & Reporting

  • Track IT project progress, milestones, risks, issues, dependencies, and deliverables
  • Produce monthly and quarterly IT portfolio reports including status, financials, resourcing, and benefits
  • Maintain accurate RAIDD logs and action trackers across IT initiatives
  • Support demand, intake, and prioritisation processes for IT work

Tools, Data & Dashboards

  • Maintain and administer PMO data within ServiceNow and PowerBI (e.g. demand, projects, tasks, resource and status data)
  • Ensure data quality, accuracy, and consistency within ServiceNow and related PMO tools
  • Translate PMO and IT data into meaningful visualisations and management information

Governance & Assurance

  • Support IT governance forums (e.g. Program Boards, Portfolio Reviews, Steer Cos)
  • Prepare governance packs, reports, minutes, and action logs
  • Ensure IT projects comply with agreed delivery methodologies (Agile, Waterfall, Hybrid)
  • Assist with quality assurance checks and project health assessments

Stakeholder Engagement

  • Act as a central PMO point of contact for IT project data, reporting, and governance queries
  • Work closely with IT, delivery teams, finance, and resource managers
  • Support clear communication of IT project status, risks, and key decisions

Skills & Experience

Essential

  • Proven experience in a PMO Coordinator, Project Coordinator, or PMO Support role within an IT environment
  • Strong written and verbal communication skills
  • Hands-on experience using ServiceNow for project, demand, or portfolio management
  • Excellent data management, reporting, and analytical skills
  • Strong attention to detail and ability to manage multiple priorities
  • Confident user of Microsoft Office, particularly Excel and PowerPoint
  • Experience working with additional tools such as MS Project, Planner, or SharePoint

Desirable

  • Experience supporting IT delivery frameworks (Agile, SAFe, PRINCE2, Waterfall)
  • Experience creating and maintaining Power BI dashboards and reports
  • Understanding of IT financial tracking, forecasting, and resource management

Personal Attributes

  • Highly organised and methodical with a strong attention to detail
  • Data-driven and comfortable working with dashboards and metrics
  • Proactive, adaptable, and able to work in a fast-paced IT environment
  • Collaborative and customer-focused
  • Confident engaging with technical and non-technical stakeholders

 

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