Organization Change Management Lead

OCM Lead responsibilities Include:
 

• Facilitate meetings, champion solutions, and build consensus as the OCM solutions move through various forums to gain approval and acceptance.
• Execute across all organizational change management phases of a program/project lifecycle, from discovery to sustainability.
• Create and/or lead stakeholder change impact assessments.
• Create compelling “case for change” and engaging transformation narrative.
• Design and coordinate groups of change champions in a change network.
• Develop and/or lead the development of comprehensive change plans and outline detailed change activities to maximize user adoption and minimize business disruption.
• Establish and sustain close working relationships with the program and project teams for close alignment of plans and collaboration on OCM content
• Create change management and communication content to be used in execution of change plans
• Establish and communicate program/project status to stakeholders and sponsor(s) via formal status reports.
• Manage OCM risks, issues and escalations within the customer account
• Monitor program/projects on an ongoing basis, evaluating progress and quality, managing issue resolution process and taking corrective action as necessary.
   

Desired Skills and Experience:
 

• Extensive hands-on experience driving organizational change, strategic communications and managing teams
• 8+ years of experience involving OCM, Management Consulting and corporate experience.
• Expertise in program/project management discipline, tools/techniques and Program/project Delivery Process.
• CCMP certification or PROSCI training or equivalent certification in change communications / marketing
• Ability to lead and motivate cross-functional teams and interact with all levels (horizontal and vertical).
• Able to function as a “utility player” in executing overall program/project, including requirements gathering, process mapping, governance, procedures, and common templates.
• Able to communicate and collaborate with internal customers and technical project teams to analyze information needs and functional requirements and deliver program/project artifacts as needed
• High level of personal and professional integrity – able to build solid level of rapport and trust with all levels of client team.
• High consultative skillset, able to design/adjust solutions with clients, teams and partners.
• Highly independent and flexible in work tasks, willing to step in/step up as needed to ensure program/project delivers successfully.
• Ability to work in highly collaborative environment with client teams, client team and various vendor teams.
• Self-starter/self-managed – able to maintain high level of productivity without supervision or daily direction.
• Organized with excellent skills in MS Office (excel, PowerPoint, Word, SharePoint, PowerBI) as well as photo and video editing tools