Oracle Content Management (OCM) Administrator - Job Description

We are seeking an experienced OCM Administrator to manage and support Oracle Content Management environments. The ideal candidate will be responsible for configurations, access management, content publishing, asset lifecycle management, and coordination with development teams for headless CMS implementations.

Role:- Enterprise content management

Experience required: - 5-10+ years in ECM platforms

Reports to :- ECM program manager or IT Head

Key Responsibilities

• Lead implementation, configuration, and support for Oracle Content Management (OCM) or similar ECM platforms.
• Define content models, metadata structures, and taxonomies as per business needs.
• Manage user roles, groups, permissions, and access control policies.
• Design and implement content migration strategies (dev/uat/production).
• Integrate ECM with other systems using REST APIs or custom scripts.
• Ensure ECM platform compliance with organizational standards (GDPR, ISO, etc.).
• Troubleshoot and resolve issues related to content publishing, access, and system performance.
• WebCenter core customization (experience in custom components).
• Strong knowledge in Capture and Imaging (custom search applications).
• Provide guidance and training to end-users and junior administrators.
• Collaborate with development teams for headless CMS setups and custom UI components if required.
• Workflow error handling – OCM custom workflow.
• Manage document security (roles/permissions).
• Support metadata updates.
• Assist with content check-in/check-out issues.
• Handle Imaging and Capture (invoice scanning/fax, etc.).
• Provide integration support for applications and users.
• Manage incidents/service requests through ITSM tools (e.g., ServiceNow).
• Support disposition activities for legal/information management.
• Coordinate with Middleware/OHS/Content management teams regarding vulnerability and patch updates from Oracle.
• Perform administrative activities like patching, updating, and purging (Linux & Windows OS).

Mandatory Experience

• Oracle Universal Document Management (UDM)
• Oracle Web Content Management (WCM)
• Oracle Universal Record Management (URM)
• Oracle Universal Content Management (UCM)

Required Skills

• Strong experience with Oracle Content Management (OCM).
• Expertise in content modeling, metadata, workflows, and digital asset management.
• Knowledge of REST API integration.
• Understanding of compliance standards.
• Familiarity with Oracle Cloud Infrastructure (OCI) services (preferred).
• Good problem-solving and communication skills.