Field Service Technician

Field Service Technician

Scope of Responsibilities (but not limited to):

• Perform Onsite maintenance and calibration services in accordance with the maintenance checklist – Life Science Products
• Obtain customer signoff on e-service reports and update ticketing system as required to close job
• Perform adhoc works as assigned by superior
• Working hours: Mondays to Fridays from 0830hrs to 1730hrs
• Overtime will be compensated by time-off or payment in-lieu 

Desired Skills & Expertise:

• Understanding of fundamental biotech sciences and processes
• 1-2 years working knowledge in basic life Science support / Clinical customer support / Reagent handling etc
• Good knowledge of Microsoft office suite
• Can drive a car to support customers anywhere in Thailand with a Driver's License
• Training will be provided to work on CRM tools
• Good interpersonal and analytical skills
• Training on device/equipment maintenance and calibration will be provided
• Fresh graduates with positive attitude with growth mindset preferred

All tools including computing devices will be provided