Manager – SCM (EMEA & USA)

Job Title:
Manager – SCM (EMEA & USA)
Location: South Africa
Experience Required: 7–10 years
Reporting To: Director – SCM
Role Overview:
We are seeking a dynamic and experienced IT Supply Chain Manager to lead our Depot Operations across EMEA and the USA. This South Africa-based role will focus on developing and enforcing operational best practices, driving logistics efficiency, and building scalable warehouse frameworks across international locations. The ideal candidate will have a solid foundation in cross-border logistics, IT hardware lifecycle management, and warehouse operations, with the ability to translate strategy into day-to-day operational excellence.
This role is pivotal to AVASO’s SCM transformation roadmap.
Key Responsibilities:
➢
Own and manage inventory and warehouse operations for depots in UK, Germany, and USA
➢
Lead process definition, documentation, and SOP implementation across EMEA and USA depot operations
➢
Work closely with the Pre-Sales team on new opportunities to provide accurate time and cost estimates for warehouse and logistics execution
➢
Drive cross-border logistics operations, including customs, regional compliance, and 3PL coordination
➢
Implement inventory controls, loss prevention mechanisms, and real-time warehouse reporting standards
➢
Collaborate with regional logistics, field services, and procurement teams for depot readiness and service alignment
➢
Identify warehouse automation and process improvement opportunities to support service delivery SLAs
➢
Lead performance tracking, warehouse audits, and readiness assessments for all assigned regions
➢
Act as a key stakeholder in new depot setups or transitions across EMEA & North America
➢
Serve as a regional SCM escalation point and participate in monthly performance reviews
Required Skills & Experience:
➢
7–10 years of hands-on experience in international warehouse and logistics management
➢
Strong operational knowledge of IT hardware storage, staging, and shipping workflows
➢
Proven ability to manage multi-country supply chain operations and vendor engagements
➢
Experience in working with Warehouse Management Systems (WMS) and real-time tracking tools
➢
Exposure to customs, export/import regulations, and global logistics documentation
➢
Excellent written and verbal communication skills with ability to document procedures and train teams
➢
Ability to lead remote teams, engage with cross-functional departments, and drive operational outcomes
Preferred:
➢
Experience with depot setup or refurbishment projects
➢
Familiarity with SAP/ Zoho/ Odoo or similar ERP/WMS platforms
➢
Prior exposure to North American and European IT logistics standards